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Webhooks

Webhooks let you forward appointment events in real time to your own systems (CRM, automation, etc.). Available on the Ultra plan.

Creating a webhook

In Settings → Integrations → Webhooks, enter a URL, select the events to listen for, and create it. The secret is shown only once; store it securely.

  1. Enter your endpoint URL.
  2. Select events and create the webhook.
  3. Save the secret that is displayed.
Panel UI preview (sample)

Events

Appointment created, confirmed, cancelled, cancellation requested, rescheduled; plus appointment request and contact message events.

Webhook bodies contain no personal data; only IDs and the event type.

Security and delivery

Each request is signed with your secret (X-Webhook-Signature); verify the signature to confirm the request truly came from the platform. Failed deliveries are retried a few times and appear in the delivery logs.

Open in dashboard →

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Related guides

Ranovu provider and booking platform documentation.