Fewer empty slots
Reduce no-shows with reminders, clear cancellation rules, and booking approval
Reduce no-shows on Ranovu with automatic WhatsApp and email reminders, clients picking an open slot themselves, a cancellation deadline they can act on from their own link, and booking approval before a visit is confirmed.
Key features
Automatic reminders
Confirmations and reminders go out on WhatsApp automatically, with email alongside. You choose how many hours before the visit the reminder is sent.
Clients pick their own slot
Clients choose an open time on your booking page themselves, so the time they book is a time that already works for them.
Cancellation deadline
Set how many hours before a visit clients can cancel. Before that deadline they cancel from their own booking link, which frees the slot.
Booking approval
Keep new bookings waiting for your approval. The confirmation and reminder go out once you approve, and you can mark no-shows on the appointment.
Why no-shows happen
Most missed appointments are not deliberate. Clients forget, book a time that later stops working, or have no easy way to tell you they cannot come.
Ranovu addresses each of these: reminders against forgetting, self-picked slots against bad times, and a simple cancel option so a client who cannot come frees the slot instead of skipping it.
Reminders that go out on their own
When you approve a booking, the client gets a confirmation on WhatsApp and by email. A reminder follows before the visit, and you decide how many hours before it is sent.
WhatsApp is the default channel on every plan within its monthly quota. SMS is included on Elite and Ultra, with extra SMS available on those plans.
Let clients choose the time
Your booking page shows only the slots you opened. Clients pick one themselves instead of agreeing on a time over chat.
A minimum booking notice keeps clients from grabbing a slot minutes before it starts.
A cancellation deadline clients can use
You set how many hours before the visit clients may cancel. Until that deadline, clients cancel from the link in their own booking messages, and the slot opens again.
After the deadline you choose whether clients can still send you a cancellation request or only see the deadline message.
Approve bookings before they count
Bookings can wait for your approval. You see who booked and when, then approve or decline from the dashboard.
Automatic approval can be turned on separately for free and pay-at-visit bookings, so you keep manual approval where you want to review each request.
Stop fake bookings on Elite and Ultra
Phone match asks clients to confirm with a Continue button on WhatsApp before the booking is created. Bookings with numbers that do not belong to the client stop at that step.
It is optional and available on Elite and Ultra.
Set up no-show reduction step by step
Week one: turn on WhatsApp confirmations and pick your reminder time. Week two: set your cancellation deadline and minimum booking notice. Week three: decide where you want manual approval, and turn on phone match on Elite or Ultra if fake bookings continue.
Easy setup steps
From the free plan to a live booking page-often done within about an hour.
Free signup
Create your account with no credit card and open the dashboard.
Roon AI setup
Generate profession-fit site copy and section structure.
Services and availability
Set pricing, duration, and weekly availability templates.
Publish your site
Go live on your subdomain with a working booking page.
Share the booking link
Post it on Instagram, WhatsApp, or your existing website.
Approve the first booking
Confirm from the panel and test WhatsApp confirmation and reminders.
Keep records honest
Mark missed visits as no-show on the appointment so you can see which clients and services are affected.
Pair the software with clear wording on your site: state your cancellation deadline in your FAQ so clients know the rule before they book.
Frequently asked questions
- Which channel sends reminders?
- WhatsApp is the default on every plan within its monthly quota, with email alongside. SMS is included on Elite and Ultra, with extra SMS available on those plans.
- Can I choose when the reminder goes out?
- Yes. You set how many hours before the visit the reminder is sent.
- Can clients cancel by themselves?
- Yes, before the cancellation deadline you set. They cancel from the link in their own booking messages and the slot opens again.
- Do reminders guarantee attendance?
- No tool guarantees attendance. Reminders, a clear cancellation deadline, and approval together give clients fewer reasons to miss a visit and an easy way to tell you when they cannot come.
- Does phone match help?
- It helps when your booking link gets fake bookings. Clients confirm with a Continue button on WhatsApp before the booking is created. It is optional on Elite and Ultra.
- Where should I start?
- Start with WhatsApp confirmations and a reminder time, then add a cancellation deadline. Add manual approval or phone match where you still see problems.
Get started with Ranovu
Create a free account and publish your booking site in minutes.