Payments at booking (Turkey only)
Online appointment payments for businesses in Turkey
Ranovu online appointment payments run through PayTR, a Turkish payment provider, so they are available only to businesses based in Turkey with a PayTR merchant account, on Elite and Ultra. Everywhere else, Ranovu bookings are free or paid at the visit on every plan.
Key features
Turkey only
Online card and bank transfer payments use PayTR and need a business based in Turkey with its own PayTR merchant account.
Card payment with PayTR
Clients enter card details on PayTR's own payment screen during booking; the booking is created only after the payment succeeds.
Bank transfer (IBAN)
Clients get your transfer details and the booking waits until you mark it paid in the dashboard.
Free or pay at the visit
On every plan and in every country, services can be free or paid at the visit, with no online payment step.
Who can take online payments
Online payments in Ranovu use PayTR, a payment provider for businesses in Turkey. To take card or bank transfer payments during booking, your business needs to be based in Turkey and have its own PayTR merchant account, on the Elite or Ultra plan.
If your business is outside Turkey, Ranovu does not take online payments for you today. Your bookings work as free or pay-at-the-visit bookings on every plan.
Card payment flow
You enter your PayTR merchant credentials in your payment settings; they are stored encrypted. During booking, the client enters card details on PayTR's own payment screen.
The booking is created only after the payment succeeds, so failed payments do not leave empty bookings in your calendar. If the card payment fails, the client can switch to bank transfer when you allow it.
Bank transfer and manual confirmation
With bank transfer, the client sees your transfer details and the booking waits as unpaid. When the transfer arrives, you mark the appointment as paid in the dashboard.
Prices from your service catalog
The amount comes from the price of the service the client books, including add-ons and bundles. The full service price is charged; Ranovu does not take deposits or partial payments.
Subscriptions vs appointment payments
Appointment payments go from your clients to your own PayTR account. Your Ranovu subscription is billed separately and has nothing to do with PayTR.
Outside Turkey
Businesses outside Turkey use Ranovu with free or pay-at-the-visit services on every plan. Clients still pick an open slot themselves, get WhatsApp and email confirmations and reminders, and can cancel from their own booking link before your deadline.
Enable online payments (Turkey)
Upgrade to Elite, open a PayTR merchant account, enter your PayTR credentials or IBAN details in payment settings, set service prices, and make a small test booking before sharing your link.
Easy setup steps
From the free plan to a live booking page-often done within about an hour.
Free signup
Create your account with no credit card and open the dashboard.
Roon AI setup
Generate profession-fit site copy and section structure.
Services and availability
Set pricing, duration, and weekly availability templates.
Publish your site
Go live on your subdomain with a working booking page.
Share the booking link
Post it on Instagram, WhatsApp, or your existing website.
Approve the first booking
Confirm from the panel and test WhatsApp confirmation and reminders.
Refunds
Refunds are made in your own PayTR merchant panel. In Ranovu you can record the payment as refunded on the appointment so your records stay accurate.
Frequently asked questions
- Can I take online payments outside Turkey?
- Not today. Online payments use PayTR, which is for businesses based in Turkey. Elsewhere, bookings are free or paid at the visit on every plan.
- Which plan enables online payments in Turkey?
- Elite and Ultra, with your own PayTR merchant account set up in payment settings.
- Where do clients enter card details?
- On PayTR's own payment screen during booking.
- Can I take a deposit?
- No. Online payment charges the full service price; Ranovu has no deposit or partial payment option.
- What if a card payment fails?
- No booking is created. The client can try again or switch to bank transfer if you allow it.
- How do refunds work?
- You refund in your PayTR merchant panel and can record the refund on the appointment in Ranovu.
Get started with Ranovu
Create a free account and publish your booking site in minutes.