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  • Domain / DNS troubleshooting
  • Common issues
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1 min read

Common issues

The most common situations and their quick fixes. If your issue isn't here, refer to the relevant guide or contact support.

My site won't publish

Your email must be verified to publish. Check your verification status in account settings; resend the verification email if needed.

Customers can't pick a time

If no times show on the booking page, there's most likely no availability. Add slots from the calendar or apply a weekly template. If Google two-way sync is on, external events may have closed some times.

Messages/notifications aren't sending

Make sure the relevant message type is enabled in Settings → Messages & Notifications and that your monthly quota isn't exhausted. If the WhatsApp quota is full, messages won't be sent.

More help

For anything you can't resolve, contact our support team; we can review your specific account.

Help & support →

Topic keywords

  • issue
  • error
  • publish
  • availability
  • notification

On this page

  • My site won't publish
  • Customers can't pick a time
  • Messages/notifications aren't sending
  • More help

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