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Payment methods

The payment options a customer sees depend on your payment settings and the service/slot fee. This guide explains the customer-side experience.

Payment methods

Depending on the case, these options may appear:

  • Online card (PayTR): instant card payment.
  • Bank transfer (IBAN): transfer to your account.
  • Free: when the fee is 0 the payment step is skipped.
  • Pay later: pay at the appointment / in person.

When is the appointment created?

With card payment, the payment is taken first and the appointment is created on success (no ghost appointments). With IBAN, free, and pay-later, the appointment is created immediately and you track the payment.

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Ranovu provider and booking platform documentation.